Monday, November 22, 2021

Agile Testing Days 2021 - My Heart Is Full

The last week I've been to Agile Testing Days 2021, my very first on-site, in person event since twenty months. Here's my attempt of writing down my perception and hence enabling my future self to take a trip down memory lane.


Why It's So Special

How to even start describing what this conference meant to me. In our daring times, it most probably wasn't the smartest idea to take on the accompanying risk when Covid-19 figures are climbing through the roof, and still I recognized it was my only valid emotional decision. What contradiction, after so many months of being extra cautious, especially coming from my tester heart. I am ever thankful for the organizers and other participants to do their best to reduce this risk as much as we can and uphold any possible safety measure, while I'm aware there are factors we just cannot mitigate. The next days are going to be exciting still, and I hope for the best for all of us.

Here I am, fully rested after this amazing and emotional week of Agile Testing Days 2021. Probably one of the most special ones ever for me, given the situation. As I've been one of the few lucky ones that weren't hit as hard by the ongoing pandemic including lockdowns and more, I didn't realize just how much I missed and needed this reunion. It filled my heart up to the rim and I know it'll be what my soul will be feeding from for months. Keeping those memories dear to heart.

The very best part of this special conference-festival are the people. I'd usually point this out for most conferences, and for this one it's especially true. I'm totally biased here as this was my first conference ever in 2015 and lots of good things happened there for me over the years. And still, for me it stands: it's the people. And as the conference is indeed focusing on the people and their needs, it's becoming a whole magical atmosphere that's continuously improving each year (huge kudos this time for introducing pronouns on badges as well as all gender toilets!). The people alone make me return each and every year.

It was extremely special to see people again I haven't seen in person for at least two years. It was very special to get to know new people. I was very surprised that I didn't run out of energy - even though I'm very introverted and in previous months any bigger groups than four or maximum ten persons, as well as being out in public really drained me. So yes, this event was magical for me.

Another part I've learned about myself once more this year, is that I've grown personally over the years. This year especially I felt I can just fully be myself among all these people, if we knew each other before or not - I am welcomed. In previous years, I've realized a part of this when I wasn't judged for not wearing a costume to the party and still just being welcomed. This year, I've realized I wasn't anxious in workshops anymore, not even when asked to take over an important part of a role play - something I would have either chickened out of or be totally scared about in earlier years. I personally thrive in safe environments, the safer they are the better. All that being said: I am well aware of the privilege I have and a lot of it enables me to feel safe here. Hence this is what I am working on myself over the years: contributing to the space being safe, for everyone. It really pays off.

I loved the fun time together and I am really grateful for all the deep conversations we had on difficult topics. On what underrepresented and marginalized people have to go through, on how we can use privilege to make it better, on how not to support the status quo but take action to change this to a better place. To all those people: you know who you are and I deeply appreciate you.


What I've Experienced

Saturday

This year I arrived already on Saturday in order to meet a dear friend and colleague before the conference. Fun fact: my train to Berlin stopped in the middle of nowhere. When we heard about the reason why, I had to laugh even though it meant a huge delay and inconvenience. The train itself was perfectly fine, yet due to a software problem (who would have thought), we were not allowed to continue on the current track. They had to signal that the train was about to go on this fast-track part of the route, and just couldn't get the software to work with them. Rebooting the respective computer and so on, all troubleshooting did not help - we were not allowed to continue and had to go back to the previous station, get off the train and board a new one. Well - it didn't stop me from meeting said friend in the evening, even though we had less time than expected together. It was amazing seeing them again in person after two years!


Sunday

I decided to sleep in and gather as much energy as I could before seeing people. A great idea in hindsight! In the afternoon, I was finally ready to meet people and spent some amazing time together with Simon Berner. We've been in the same learning group for years, paired a lot together, facilitated workshops together - and never saw each other in person. Finally, this was our chance! Loved it.

In the evening, more and more people arrived and we could celebrate a few happy reunions. For example with Alex Schladebeck, Dragan Spiridonov, Elizabeth Zagroba and Joep Schuurkes. Sunday evening also meant going for dinner! This year I had a lovely group of five, just small enough to get used to the upcoming bigger numbers of people. Many thanks to Thomas Rinke, Mario Specht, Gerald Mücke and Simon Berner!

Usually, evenings end up in the hotel bar or lobby, having a few more drinks. Non-alcoholic ones for me; I chose not to drink any alcohol from here on during the whole week as it both makes me really tired and it weakens my immune system. I rather wanted to have more energy to just be with people. More and more joined in the bar, more reunions! And finally meeting Samuel Nitsche as well whom I've only seen online so far! And also meeting some new people already, being at this conference for the first time. For example, Thomas Spengler - it was great experiencing this conference together with you!


Monday

Originally, I was meant to give a tutorial on this day together with Toyer Mamoojee. Unfortunately, we had to cancel it due to the given Covid-19 situation and related official regulations, which also meant that Toyer could not join us despite being vaccinated. I dearly missed him not being there and heard a lot of people feel the same. Next year, Toyer! Let's hope for the best.

For this day as well, I had decided to opt for the "be kind to yourself"-option and not join one of the other tutorials. It was hard to let go, and still a good decision. This way I could once more sleep in, fill up my energy reserves, practice for my workshop taking place the next day, and then start the day in the afternoon just being with people in the hotel lobby. More reunions! For example with Lena Wiberg, Kris Corbus, Gem Hill, João Proença and Michael Kutz. Also, the first time meeting Bruce Hughes in person! And Sophie Küster, and Veerle Verhagen, and so many more. Well, just loved being there and taking this all in.

I had planned to go to the first keynote of the event by Huib Schoots and Paul Holland. In the end, I didn't and instead opted for supporting my friends João Proença and Michael Kutz, sitting in the dry run of their paired talk. Loved it and was already looking forward to hearing the actual version the next day.

Then it was time for speakers dinner. Each and every year the conference organizers have planned a nice get-together for all speakers with a tasty meal and great atmosphere. This year once more, I thoroughly enjoyed it and had even further great talks.

Tuesday

First official conference day! Here are the sessions I've attended.
At the end of the day, the Agile, Testing & Rock'n'Roll MIATPP Award Night took place! This time with an additional new format, the Keynote eXtreme that everyone could volunteer for and get the stage - on an unknown topic. The ceremony for the MIATPP was traditionally included as well, this year the award went to Raj Subrameyer, congrats! Oh, and we had a lovely meal where I especially enjoyed the variety of desserts. Yet the best part, as always: late night conversations on everything with people I am grateful to call my friends.

    Wednesday
      Another conference day, further sessions! Looking back, this was the day with the best sessions for me, with both the most valuable insights and the best delivery.
      • Keynote: Agile Comes with a Responsibility for Sustainability by Jutta Eckstein. Very thought-provoking keynote! Lots of new insights on sustainability and how it's everyone's responsibility to advocate for it in everyday life. And how to do it with very concrete question examples! Awesome that Jutta is leading by example as well! Can't wait to read her upcoming book.
      • Workshop: And now for something completely different! by Huib Schoots, Bart Knaack and Paul Holland. Absolutely loved it! Didn't regret one bit that I joined this workshop. I expected having to go completely out of my comfort zone and was surprised that it still was within my comfort zone - recognizing my own growth. We had lots of valuable conversations and insights in the various groups. It felt like a structured open space! Great job stepping back as facilitators and creating the safe space for it to happen, thank you! Also, wonderful idea to build on for own workshops.
      • Keynote: Limitless within our boundaries by João Proença. Amazing delivery on a really important and thought-provoking topic! I now keep thinking about options and the paradox of choice that comes along with it, as well as how we can use constraints in a beneficial way. Can't believe it was the first keynote for João, hope it was the start for many more! Wonderful performance, very well deserved. Also: best slides I've seen for a long time!
      • Workshop: Resistance is futile by Anne Colder and Jantien van der Meer. What an amazing workshop! The presented models on the four basic fears and the elephant and the rider are extremely valuable and relevant. They are instantly applicable in any context where we want to overcome resistance and initiate change and provide us with the language and structure needed. Loved the pace and hands-on exercises, and felt very safe doing them, even during role play - this safety allowed vulnerable conversations. Also: so much appreciated the Star Trek theme!
      • Keynote: How to be an Ally to Non-binary Folk in Tech by Bruce Hughes. Legendary. Just legendary! The extremely important messages stuck and triggered lots of valuable follow-up conversations on these important topics with people. We really needed this, especially as not too many people were aware of how we contribute to a bad status quo and what we can do to actively work against the current system, for change. And all this, while it being the first conference talk ever for Bruce, and a keynote on a big stage right away. My mind is blown. What stage presence and storytelling! What amazing usage of entertainment to deliver a such important serious message and make it stick. A real stage talent and I bet there's lots of effort in there as well. Kudos!
      • The Friends & Allies - Human Space by Gitte Klitgaard. Thank you so much for creating and holding this space and making it safe for vulnerable conversations to happen. It's not taken for granted and very much appreciated. I'm learning a lot about myself each year joining these sessions, just as this time as well. The exchange with others on these topics really make me think and provide inspiration on how I can do better. In any case it helps to know that I'm not alone and we can make this better together.
      One more thing that totally made this day for me: the pact that resulted from the learning partnership between Mor Korem and Thomas Rinke created in Toyer's and my workshop from 2018, got fulfilled with Mor's talk this year! Congrats to both of you!


      Thursday

      The last conference day! Here's what I experienced.
      And then... it was over. Well, not quite yet! Still so many great conversations took place this evening. It even took time just to get out of the conference room! I've decided to take a break and have dinner with my friends Michael Kutz and João Proença, digest things in a smaller setting. Just what I needed after everything. Then returning to the hotel, where again we found lots of people still enjoying the Agile Games Night or just being together in the hotel lobby and bar. Lots of great conversations again, with a special thanks to Anne Colder, Vincent Wijnen, Emna Ayadi, Markus Müller and Christian Baumann.


      Friday

      Well... not exactly a conference day anymore. Rather the time to say final goodbyes and travel home. The day that the post-conference blues starts to kick in and I could start digest what I've experienced. To feel that this last week actually happened. It's still incredible in hindsight and I'm ever so grateful.

      What Comes Next

      After Agile Testing Days, I usually take at least a week of free days to rest and relax. It's usually closing the conference year for me and I still don't regret I've kept it this way also this year, despite having further opportunities. I'll keep the memories from this one close to my heart, try to do nothing much the next week, and then gather energy for my new challenge, joining a new company. This also means I will focus fully on this opportunity during the next months, before speaking at the next events again. Some things are already in the making, though! I've already arranged a few new and old sessions, pairing with others - well, more to share when the time is ripe. And who knows what else I'm going to learn on my further journey and what inspiration I can take from that.

      For now, I've done all the things I've wanted to do to follow-up on this conference. Providing session ratings, feedback for the conference, consolidating my notes and more - including this post. So now it's properly Agile Resting Days as Vernon indicated. Until next year!
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      Tuesday, November 9, 2021

      Six Years of Learning and Contributing

      Today was my last day at the company that I've spent half of my career on. Time to reminisce and reflect! As I won't be able to put down everything that happened in the last six years, I'll focus on the kind of impact this time and place had on me. Well, or at least take note of the things that were prominent in my mind these days.


      Where It Started

      In my last job before joining Flix, I've learned a bunch of things, yet had less and less opportunities to test and grow my career. As a previous colleague reached out to me about this new opening, I was uncertain if they were really looking for someone like me, but eager to listen. The more I heard about it, the more I wanted to join. So I applied and got in, thanks to my colleague's referral. That was six years ago and in hindsight it was one of the best decisions I've made so far.

      I entered the company as the second tester overall. Most people had never worked with a tester or other quality professional before. Thanks to the sponsorship of my previous colleague, my new team was ready to give it a try and figure out what that means on the way.


      What I Have Achieved

      After having practiced seeing my achievements for what they are over many years, there's probably a lot of things I could acknowledge as achievements, small and big. The following things, however, do stick out in my point of view.

      Living a whole team approach to testing and quality. Let's start with my team. I've stayed on the same product team for six years. It never got boring and I really enjoy evolving a product also on longer term. In addition, there was lots of opportunity to grow in the team as well as on organizational level. My product team was my home base to operate from. The team constellation changed a lot over the six years and we continuously evolved our testing and quality culture. It might have taken me six years and a lot of experiments, yet this year I've finally seen the team actually living the whole team approach to testing and quality. They understand the value, they are enabled, they really feel responsible. I thought I've achieved this a few times before (especially with the team where we ensembled a lot), yet only now I realize the difference. Also, it is surely not the end and I really hope they continue this way on their further journey. (Have I mentioned I was fortunate to work with amazing humans here? Not my achievement, yet still a fact; and definitely helping me achieve this.)

      Creating and running a testing community of interest. Now let's look beyond team boundaries. I was hired not only to test hands-on in the product team but also to evolve the company's quality culture. Me and the only other tester started a monthly sync, brainstorming what we can do, like educating people and hiring more testers. The other one soon left the company, yet over time, we created a testing community as an internal expert network, fostering knowledge exchange, inspiration, and collaboration across teams. I'm very curious what will become of it now that I made space for people and for new things to happen.

      Bringing the first company tech conference to live. This was the company-wide initiative that was instrumental for my promotion to principal: I've made the first company tech conference happen, from concept to post-production, to nurture knowledge sharing across teams and companies. Unfortunately, it stayed with one FlixTechSummit only so far. I had to move on to my next initiative and handed things over, yet the next installment did not take place anymore as planned.

      Enabling teams to experiment to grow a quality culture. I've designed and ran a series of experiments with multiple teams that improved their continuous learning, testing, and quality practices. This was a huge endeavor that also resulted in a whole conference talk on growing an experiment-driven quality culture. Our initiative group had a lot of impact with this experiment, and yet there was also impact we hoped for but didn't have. What we learned went into further experimentation.

      Building the foundation for quality through leadership workshops. I've co-created and co-facilitated a series of six leadership workshops together with our amazing coach Shiva Krishnan. Shiva had initiated the series before, I've been on the previous cohort myself which had a huge impact on me, and I'm ever grateful he agreed to pair with me on the next one. We both learned so much from this experience! As part of leadership, our workshops raised people's awareness on identity and impact, and contributed to growing the company culture. The next cohort is currently running. Sadly without me this time, yet Shiva found another wonderful co-conspirator for the season afterwards.

      Receiving feedback close to my values. Finally, a personal achievement I need to remind my future self about when I'm reading this again. In my last weeks, I've asked my current team for personal feedback, especially regarding the impact I had on them and what I could do differently next time. Admittedly, I really had a wonderful team with awesome humans for the last ten months. The feedback they shared with me (which I'm absolutely grateful for) validated what I've worked on a lot over the last years. I've always wanted to be considerate of other people and include them from the start, value their perspectives; and still my actions and the actual perception told a different story. It seems indeed that I managed to turn the points I've received as pointers to change over the years into appreciations now. And they are really aligned with my personal values. My heart was so full when receiving such feedback! I can only hope to continue living up to it and learn some more.


      What I Would Do Differently

      I've achieved a lot, and at the same time I also see things that I've done and that I would do differently nowadays. Or at least try to.

      Focus on enabling. In most of the six years I've focused on doing things myself. Yes, I wanted to focus on sharing knowledge and enabling everyone, yet to be honest with myself, I still fell back into the habit of taking over, volunteering, driving things, advocating, catching balls, and preventing fires again and again. Only this year, I've indeed spent the majority of my time - okay, not the majority either - yet way more of my time on actually enabling others. I definitely want to do this more. I learned it still doesn't stop me from contributing hands-on myself in various ways. This applies to my work in the team just as much as to my work in the community or on other initiatives. The goal should be that they run just as well without me. This applies to specific activities related to core expertise just as much as to glue work. Everyone should be enabled to see, appreciate, and take over glue work as it needs. With my last team I've seen proof that this is indeed feasible.

      Give feedback as soon as you have it and address conflicts as they arise. I am so much a people pleaser that I'm often seeking harmony over addressing a conflict. I'd rather avoid conflict if I could. In the last years I had a challenging team situation that originated (and got worse) from not putting things on the table early on, not speaking up and not raising concerns. It came from trying to be gentle and it ended up in avoiding difficult conversations. I did learn that being nice is not helping at all, and the kind thing to do would be to speak up instead. This is again something I think I've done a lot better this year. Giving constructive feedback as soon as I have it, no matter how difficult it might be, and managing a conflict instead of avoiding it. Interestingly, this also led me to give way more positive feedback as soon as I had it - and people appreciated this a lot. This is a huge topic where Shiva and our leadership workshops series had a lot of impact on me personally.

      Be clear and transparent on what you work on and why. As I've not only been working embedded in a product team yet also had to split my capacity and energy with organizational topics, and I was also speaking at conferences hence spent time away from the team, it was always a challenge what of my work to share with the team and what not to. Sometimes people struggled with the level of detail I shared, sometimes with me not sharing enough, and mostly I realized they needed to be able to understand why I set my priorities as I do. I often felt the need to justify myself and apologize - even though this was actually part of my job. People came to me suggesting I drop this or focus on that, yet they contradicted each other and also what I wanted to work and have impact on. Now I learned it's all about me having a strategy plus being clear and transparent on the why and what people can expect so we can find a solution that works for everyone.

      Make initiatives and communities visible and well known. I've started the testing community and ran a lot of different cross-team initiatives, and yet most of them were not seen in the tech department. When people wanted to know or learn something, they still asked their network instead of our experts or making use of our offers. I thought I've been very vocal on these things, yet now I've learned I wasn't enough and the word did not spread. Next time I need to come up with a better strategy, probably more advertisement, and having people experience the benefits so much they talk themselves about it.

      Sponsor more people. I've received a lot of sponsorship myself which really helped me succeed; see also the next section on what I'm grateful for. Only the last years, I've started to sponsor other people myself more intentionally, making them visible, granting access to knowledge, referring them for opportunities, and so on. This is definitely something I want to do more from the start.

      Take better care of myself. I nearly missed this one, and only now added this looking at my recent feedback and my previous blog post. I've been doing a lot better over the years when it comes to listening to my needs and communicating them, managing expectations and setting boundaries, saying "no" more often and also giving myself more time. That's still something to continue doing better. If I can take better care of myself, then I can also take better care of others. Only if.


      What I Am Grateful For

      Not everything was shiny over the last six years and some challenges could not be overcome. There are, however, so many things I'm grateful for. Like the following on the top of my mind.

      The people and long lasting relationships we've built. I'm extremely grateful for all the wonderful people I've worked with. That was one of the biggest reasons to stay for six years - the amazing people. People who helped each other grow, people who got inspired and inspired others, people who paved the way, people who really cared for what we did and how we did it together.

      My managers having my back, always. I am super fortunate to have had the two best managers I've ever had - and I did have great ones before. Both these two were exactly the right ones for me and for where I was on my journey. The first one, John Webber, confirmed my belonging within the first two weeks on the job and gave me the safety to fly. He actively supported my journey giving back to the outside community by blogging and speaking at conferences. He even helped me improve my posts and also sat front row in one of my first conference talks, holding up his mobile phone the whole time so he could get a recording for me. I've met him a few days ago and thanked him again for letting me fly. The second manager, Chris Vestrini, took over from John and instantly cheered me on on my speaking journey as well. How many times we've laughed when I asked yet again if I could take up yet another speaking opportunity I've received! Chris was always having a kind and open ear, nudged me with his questions in tricky situations and provided gentle advice. I'm ever so grateful for these two having my back inside and outside the company that allowed me to grow so much over the years.

      Sponsorship gave me the chance to fly. Now I've said before, I've received lots of sponsorship in this company. I wouldn't even be there if not my previous colleague had vouched for me. I received two promotions, one to senior right after starting out, and one to principal three years later - despite other people trying to actively hinder it. I very well know I've only received this opportunity to prove myself because of these two amazing managers and them actively and loudly advocating for me. This is how I ended up as the only principal who differed heavily from everyone else, despite all my privilege: the only woman, the only tester, the only one not having a STEM background. I know we have lots of other great people who are not yet made seen and supported as much as I was, and I can only hope for more people in powerful positions sponsoring them. Thanks to me being made visible from the start, I've also received lots of other opportunities. Just some examples: I was referred to a talent program I've joined and could build a network from. I was asked to be a mentor. I received personal coaching that really helped me further. I could continue, yet I guess you get the point.

      Being safe to dare and taking courage. When I recently thanked John for the safety and sponsorship he provided, he shared with me that he was impressed with me daring, having the courage to take responsibility and follow through. For example, my pact with Toyer Mamoojee to take up conference speaking really impressed him. The last six years, I've indeed used a lot of courage to move things within the company and also outside in our global community. That reminded me of the agile testing principles I've learned through Lisa Crispin and Janet Gregory already a decade ago, that explicitly include courage and influenced me from the start. I'm very grateful to have learned that courage can be worth it, that at times it's about rather asking forgiveness than permission. And it also reminded me of the "dare to lead" approach of Brené Brown (I just love the related podcast series) as well as of my own privilege that added to the safety I've received. What made me fly was safety plus privilege plus sponsorship plus courage. Then I could put in the effort, and it paid off. And I'm grateful for it.


      What I Have Learned As a Tester

      Phew, so many things. My mindset and approach continuously changed and evolved over the years. Also here, a few things stand out for me.

      It's all about the people, interactions and systems. In the end, it's boiling down to foundations like communication and collaboration. That's usually where quality can emerge or is hindered by. A lot of my work was focused on finding better ways working together. Another major aspect is the system we're operating in - actively shaping it can make a huge difference. For example, think about which behavior gets rewarded in which ways?

      Enabling others for resilience and the freedom to grow your expertise. I've already mentioned above, this time I've managed to have the whole team feel both enabled and also responsible for testing and quality. When I'm off, the whole team knows what to do and how to learn themselves. When I'm there, we can learn together and also I have more capacity and energy to bring in new topics and expertise, hence growing the whole team again. I really had to learn how to step back and let others do the job, though.

      Experimenting for the win! It's all about the context and we have to figure out what practice works and what not. Again and again, it became clear that the contexts of our manifold product teams clearly differ. Not only slightly, yet heavily. In a larger sense some good practices might work well in a lot of them, like unit testing or pairing, yet there was also a lot of different settings and needs. Having the teams experiment for their specific context is key. This environment provided me and the teams the freedom to experiment with a lot of different approaches and we learned so much from it.

      Testing and quality are holistic in nature. Personally, I identify as a specialized generalist. Over the years, I've realized just how much I thrive on learning more about all kinds of aspects of software development and how all these bits and pieces help me do a better job with testing and quality. This also means I can free up others from time to time, jumping in on tasks that are not my core expertise - and also add to the team's resilience this way.

      Growing competencies through first time experiences. There were so many of them in the last six years! There was the first time I finally tested continuously, from idea to production. My first time testing all kinds of things, like ideas, mockups, requirements, infrastructure, data, and more. The first time I was set up and enabled to run the application locally myself, seeing the code changes, joining reviews, writing automated tests, and more. My first time giving talks and workshops internally. My first time trying out ensemble programming and moving to pairing heavily as ways to reduce feedback loops, waiting time, cycle time and increase the quality of the outcome. My first time exploring APIs without a frontend. My first time fixing issues myself and contributing to our infrastructure. My first time trying out different ways of reporting my findings. My first time testing for quality aspects like security and accessibility - and also advocating for building them in. My first time joining architecture discussions and doing domain modeling. My first time being active part of refactoring conversations. Already a long list and I could go on.

      The more tools in my toolbox, the more options at hand. I've got in touch with so many technologies that I haven't had the opportunity to work with before. Just to name a few: Groovy, Typescript, Angular, Stencil, Jest, Serenity BDD, Cypress, REST APIs, Websockets, GraphQL, Kafka, MongoDB, Docker, Kubernetes, Bamboo, Jenkins, Gitlab. So many more tools and tips and tricks allowing me to do my work smarter and more effective, and also share that knowledge with other people.


      Where Things Are Now

      I am ever so happy that my mentee joined my last team as a dedicated tester who can drive things further and bring in the quality expertise. At the same time the people are fully enabled to own testing and quality as part of product development. I know they got this, and this is a great feeling. It's both sad to leave now and exactly the best moment to leave. Things are in good hands.

      People shared with me that I've changed their way of thinking about testing and testers, which makes me really happy. More teams got inspired to improve their practices and make their first steps in integrating new approaches and figuring out what works for them, even if they don't have dedicated testers in their team. More teams understood how holistic testing and quality are in nature and that it's  encompassing way more than automation. More teams even decided to hire experts for their teams to learn from. I'm curious to see where their future leads them.


      What I'm Looking Forward To

      Very soon I'm visiting Agile Testing Days again. This event is meaningful to me, as exactly six years ago, just before starting at Flix, this was my first conference ever. From this community I've received a lot of sponsorship and support - hence I'm doing what I can to give back and pay forward.

      Soon afterwards, my next opportunity at Ada Health is waiting for me. It's a chance to start fresh, continue building on the impact I've achieved, and do some things differently that I wished I would have done earlier. I'm very much looking forward to first observing, focusing on understanding the new context, making things transparent - and then experimenting to see what works in this context.

      Most of all, I'm looking forward to getting to know great new people and to work together with them on a very purposeful product. Over and over, I've seen that I can learn so much from each and every one. I'm eager to see what I can learn from all these new people, and what I can contribute for them so we all help each other forward.

      To the past six years, to now, and to the future!
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